The CEO of the world's largest cruise company reveals the advice he would give to his 25-year-old self
By Mark Matousek
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| Carnival Corporation CEO Arnold Donald. Lynne Sladky/Associated Press |
Since Arnold Donald became the CEO of Carnival Corporation in 2013, the company has more than doubled its annual earnings and increased its share price by 70%, as of the end of 2018.
Donald said in an interview with Business Insider that he made listening to his employees and customers a priority at the beginning of his tenure. If he could give his 25-year-old self advice, it would be to listen.
"I would just tell my 25-year-old self to do, hopefully, what I try to do a lot of my life, which is listen, listen, listen. You can learn from anybody and everybody," he said.
"If you listen to the world, it will reveal itself to you. In business, if you listen to your customers or guests, they will tell you what it takes to exceed their expectations. If you listen to your employees, they will tell you how to deliver whatever that guest or customer wants in a manner where it's sustainable for the company."
https://www.businessinsider.com/carnival-cruise-ceo-shares-advice-youth-2019-2
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