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Tuesday, November 20, 2012

Do Not Buy Samsonite Luggage!

I'm so disappointed in the bags I purchased FOUR MONTHS AGO!  The zipper broke on one of them.  I returned it to the Samsonite store where I purchased it because it was still under warranty.  It was then I was told the zippers were not covered.  I authorized it to be repaired anyway, but it could not be fixed.

I need luggage, so I inquired about purchasing another one to replace it.  I asked about a discount, and was offered 10% off.

Really?  To buy another bag from your company, to replace the one that lasted FOUR MONTHS?

Uh . . . no, thanks.

So, I've washed my hands of them.

Then I went online and ordered another set from my favorite store, Amazon.

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